ARMA Northeast Ohio Chapter Board of Directors
2026-2027
Eileen Cook, President
Record Retention Specialist III, Progressive Group of Insurance Companies
440.395.3982 Eileen_Cook@Progressive.com
Progressive is a Property and Casualty insurance company headquartered in Mayfield Village, Ohio with over 25,000 employees.
Eileen has been a member of ARMA since 1997. She served the Chapter as Secretary from 2009-2012, and was the Communications Chairperson from 2012-2013, and the Membership Chair/Sponsorship Liaison from 2019-2022.
Marie Jones, Immediate Past President
Record Retention Specialist III, Progressive Group of Insurance Companies
440.395.3019: Marie_Jones@Progressive.com
Progressive is a Property and Casualty insurance company headquartered in Mayfield Village, Ohio with over 25,000 employees.
Marie is responsible for Records and Information Management (RIM) functions and oversees the hard copy account along with 50 record coordinators throughout Progressive. Marie has been employed at Progressive for 30 years, working in various capacities including Customer Service and Licensing with the last 20 years in Records Management.
Marie attended Kent State University and is currently studying for her CRM professional certification.
Marie has been a member of ARMA for 20 years. Over the years she has been involved with the Greater Cleveland Chapter in many areas.
Records Retention Coordinator, Medical Mutual
216-687-7538; Cindy.Langford@medmutual.com
Medical Mutual is the oldest and largest health insurance company based in Ohio and is the seventh oldest health insurance company in the nation. Headquartered in downtown Cleveland, OH, Medical Mutual employs over 2300 people statewide.
Cindy has worked for Medical Mutual 28 years, 24 involved in Records Management. The last 14 years as the company’s first fulltime Records Retention Coordinator. She is responsible for the Records Retention policy and program covering all types of records media.
Cindy has been a member with ARMA for 16 years and attending the Greater Cleveland Chapter’s functions for 13 years.
Denise Andres, MBA, Treasurer
Global Records and Information Manager, Sherwin-Williams Company
denise.a.andres@sherwin.com
The Sherwin-Williams Company mission to cover the earth began more than 150 years ago when in 1866 Henry Sherwin and Edward Williams founded the Company in Cleveland, Ohio. The duo went on to shape an industry and create a global legacy of creativity, collaboration and innovation. That legacy continues today in the work of 66,000-plus employees worldwide.
Denise has worked with the Sherwin-Williams Company since 2019 and is responsible for the strategic leadership and daily direction of the Global Records and Information Management (GRIM)Program. She has led the evolution and continuous improvement of the records and information management program through the creation of risk-based policies, standards, procedures, performance measurements and training programs. She has worked in records and information management for 23 years.
Denise has been a member of ARMA for 23 years and has previously served the local chapter as Vice President and Program Chair.
Angie Wade, CSDS (Certified Secure Destruction Specialist) Program Chair
216-341-8777; awade@gatewayrecycle.com
Gateway Recycling is a full service recycling company specializing in recycling and secure destruction. For the past 25 years, Gateway has offered the best services in three major locations – Cleveland, OH (Headquarters), Toledo, OH, and Pittsburgh, PA.
Angie’s concentration is in the Confidential Division of Gateway. She has been with Gateway Recycling since 2014, but her shredding career started in 1999. With so many years of experience in the industry and after receiving her accreditation from NAID (National Association for Information Destruction) as a CSDS in 2016, Angie has been able to assist organizations with written policies and procedures and customized secure destruction programs to meet all compliance regulations that affect information governance. Providing the best customer service to her clients is at the top of her list.
Angie enjoys golf, cooking, and especially spending time with her husband, daughter, son-in-law, and granddaughter!
Tracy Pletcher, Membership Chair/ Sponsorship Liaison
Records Manager, Department of Law & Risk Management, County of Summit Executive
330-926-2511; tpletcher@summitoh.net
Tracy is currently the Records Manager with the County of Summit in the Summit County Executive’s Law Department & Risk Management. She has been with the County of Summit for 23 years.
She initially became involved with records management almost 16 years ago and transitioned into the Records Manager position in 2020. Her job includes assisting various County departments to insure that they comply with the state record retention policies.
Sam Haiduc, Secretary
Supervisor Records Services, FirstEnergy
shaiduc@firstenergycorp.com
Sam serves as Secretary of the Northeast Ohio ARMA Chapter, a role that perfectly suits someone who believes every record deserves a happy ending. While most people see a stack of documents and walk the other way, Sam sees a thrilling tale of retention schedules, metadata, and compliance waiting to be told. Rumor has it he can spot an orphaned file from three departments away and has been known to casually mention retention periods during dinner conversations.
As Secretary, Sam keeps board records so organized that even lost meeting notes seem to find their way home. He approaches records management with the enthusiasm of a game-show host and the precision of a librarian armed with a spreadsheet. If there were an Olympic event for filing accuracy, Sam would probably win gold, document the event, apply the appropriate retention code, and archive the medal ceremony minutes.
When he’s not championing ARMA’s mission, Sam is busy proving that records management is anything but boring. After all, someone has to stand between order and chaos, and Sam has graciously accepted the challenge, one impeccably documented decision at a time.