Welcome

                       WELCOME

             We are the ARMA Northeast Ohio Chapter

       Monthly Educational Session

September 8, 2026 1:00-2:00pm Eastern (virtual)

PREVENTING EMPLOYEES FROM HOARDING DOCUMENTS

Presented by: Mark Diamond, Contoural Inc.

Many organizations suffer from a culture of employees ‘saving everything forever,’ leading to the over-retention of vast amounts of electronic data. These ingrained employee habits not only pose privacy, security, and compliance risks, but also inflate storage costs and increase eDiscovery pain. 

Traditional approaches to curb document hoarding tend to fall short and result in what is known as ‘underground archiving,’ where employees hide data in insecure locations to avoid automatic deletion. Attempts to change these stubborn behaviors often result in frustration.  Achieving effective and compliant retention is entirely within reach with the right strategies, policies, processes, messages, and mindset. The session features actionable ways to drive employees to save the right information for the right amount of time and not longer.

Attendees will gain practical, real-world strategies to:  

  • Create policies and processes that drive data minimization, not thwart it. 
  • Implement effective employee behavior change management strategies. 
  • Leverage technology (which most companies already own) to reduce over-retention of files and emails effectively. 
  • Shift the perception of legal and compliance teams from the data deletion police to employee productivity leaders. 
Mark Diamond, President and CEO, Contoural, Inc.

Founder and CEO of Contoural, Mark Diamond is an industry thought leader in proactive records and information management, litigation readiness and risk and compliance strategies. A trusted advisor, he and his company help bridge legal, compliance, security and business needs and policies with effective processes, technology and change management.​

For questions or to receive and invitation, please email: eileen_cook@progressive.com